Refund and Delivery Policy

1. Delivery Policy

• Delivery Partners: We have specially two delivery partners 1) Delivery 2) India Post
• Shipping Timeline: Orders are typically processed within 2-3 business days. Delivery usually takes 5-7 business days depending on your location in India.
• Shipping Charges: Shipping costs are calculated at checkout based on the weight and dimensions of the product and spare parts according to it.
• Tracking: Once your order is dispatched, you will receive a tracking number via our customer support.

2. Return & Refund Policy

We offer a return/replacement policy for certain products under the following conditions:

• Eligibility: You must request a return within 7 days of receiving the item.
• Condition: Items must be unused, in the same condition as received, and in the original packaging.
• Non-Returnable Items: Customized induction coils or specific electronic components that have been soldered/installed cannot be returned.
• Process: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 7-10 working days.

3. Damaged or Defective Items

If you receive a damaged product, please contact us immediately with photos of the damage. We will arrange a replacement or full refund at no extra cost to you.

4. Order Cancellations

You can cancel your order before it has been dispatched. Once the item is with the courier, the standard return policy applies.